Player Safety First

Responsible Gambling
at 99ar

Gambling at 99ar should always be entertainment — never a financial burden or an emotional compulsion. This page explains every tool, resource and policy we have in place to keep you in control of your play.

🔞 18+ Only — or the higher minimum age required by the Operator or license jurisdiction. Local laws apply.
Our Commitment

Gambling Should Always Be Your Choice

At 99ar, responsible gambling is not a policy footnote — it is one of the foundations our platform is built on. We operate for players across Pakistan — from Karachi to Peshawar, Lahore to Islamabad — and we recognise that every player has different circumstances, budgets and levels of experience.

Whether you are betting on a PSL match, playing a few rounds of live roulette or exploring slots for the first time, you should always feel fully in control. The moment the enjoyment disappears and gambling starts to feel like a need rather than a choice, it is time to step back. We provide the tools to help you do exactly that — and using them is always a sign of strength, not weakness.

This page details every responsible gambling feature available on the 99ar platform, along with clear guidance on how to recognise when gambling may be causing harm and what to do about it. All tools on this page are available to every registered player at no cost, directly from the account dashboard.

Important Legal Notice: Pakistan's Prevention of Gambling Act, 1977 places restrictions on gambling. 99ar does not claim to be licensed or regulated by any Pakistani government authority, PTA, State Bank of Pakistan, or any provincial body. You are solely responsible for understanding and complying with all applicable local laws before using this platform. This page does not constitute legal advice.

Quick Access: Safety Tools

  • Deposit Limits
    Set daily, weekly or monthly PKR deposit caps directly from Account Settings.
  • Loss Limits
    Define the maximum amount you are comfortable losing over any chosen period.
  • Session Time Limits
    Set reminders or hard cut-offs to control how long you spend on the platform.
  • Cooling-Off Period
    Take a short break — 24 hours, 7 days, 30 days — without fully closing your account.
  • Self-Exclusion
    Permanently or temporarily block all access to your account. Contact support to activate.
  • Reality Check Alerts
    Receive regular on-screen reminders showing how long you have been playing and how much you have wagered.
Account Controls

Your Responsible Gambling Toolkit

Every tool below is available at no charge, accessible directly from your 99ar account dashboard. You do not need to contact support to activate most of them — they are designed to be fast and simple to use.

Deposit Limits
Control how much you fund your account over any given period. Set a daily, weekly or monthly cap in PKR and the system will automatically block further deposits once that threshold is reached. Reducing a deposit limit takes effect immediately. Increasing a limit may be subject to a waiting period to give you time to reconsider.
Loss Limits
Define the maximum net loss you are comfortable with over a chosen time frame. Once your loss limit is reached, further wagering is paused until the limit period resets. This tool is one of the most effective at preventing a single bad session from escalating beyond your personal budget.
Session Time Limits
Set a maximum duration for each gaming session. When your limit is reached, an on-screen alert will appear and you can choose to continue (with confirmation) or end your session. You may also configure a hard cut-off that logs you out automatically when time expires.
Reality Check Alerts
Schedule regular pop-up reminders during play. Each reminder shows total time spent in the current session, net wagering result, and gives you a clear option to take a break or end the session. Reality checks are particularly useful for catching the early signs of extended or unintentional play.
Cooling-Off Period
Request a temporary break from gambling without permanently closing your account. Cooling-off periods are available for 24 hours, 48 hours, 7 days, or 30 days. During this period, you cannot log in, deposit or wager. The period cannot be shortened once activated, but your account and balance remain intact.
Self-Exclusion
For a more serious break, self-exclusion blocks all access to your 99ar account for an extended period (minimum 6 months) or permanently. To activate self-exclusion, contact our support team directly. During self-exclusion, you will not receive any promotional communications from us, and re-registration is prohibited for the exclusion period.
Step-by-Step Guide

How to Set Your Limits on 99ar

  • Log In to Your Account
    Access the 99ar platform and sign in using your registered username and password.
  • Go to Account Settings
    Navigate to the profile or settings menu — usually accessible via your username or profile icon in the top corner.
  • Select "Responsible Gambling"
    Find the Responsible Gambling or Player Safety section within settings. All available tools are listed here in one place.
  • Choose Your Tool
    Select the control you want — deposit limit, loss limit, session timer, reality check, cooling-off or self-exclusion.
  • Set Your Parameters
    Enter your limit amount in PKR, your time period (daily/weekly/monthly), or your cooling-off duration. Review and confirm.
  • Confirm the Change
    Stricter limits (lowering a cap, activating exclusion) take effect immediately. Increases to existing limits may require a cooling-off period before becoming active.
  • Contact Support if Needed
    For self-exclusion or any difficulty activating a tool, reach our 24/7 support team in English or Urdu. Self-exclusion can always be requested directly via support even if dashboard access is unavailable.
Are You Gambling Safely?

Signs You May Need to Take a Break

Problem gambling does not always look the same for everyone. These are common early warning signs that your relationship with gambling may be shifting from entertainment to harm. If several of these apply to you, please consider using one of the tools above or reaching out to a support organisation.

Chasing Losses
Betting more to try to recover money you have already lost in the same or previous sessions.
Hiding Your Play
Feeling the need to conceal the amount you are gambling or the money spent from family or friends.
Gambling Beyond Budget
Regularly wagering more than you planned to, or spending money earmarked for necessities.
Difficulty Stopping
Finding it hard to walk away when you intended to stop, or returning to gambling after deciding to take a break.
Mood Dependency
Using gambling to cope with stress, anxiety, loneliness or difficult emotions — or feeling irritable when not playing.
Neglecting Responsibilities
Gambling is taking time or money away from work, education, family or social commitments.
Self-Assessment

Quick Self-Check: How Is Your Gambling?

This is a non-clinical self-reflection tool — not a diagnostic test. Answer honestly to get a sense of where you stand. If you answer "Yes" or "Often" to three or more questions, we encourage you to consider using the safety tools available in your account or contacting a support organisation.

1. In the past month, have you bet more money than you intended to?
Never Rarely Sometimes Often Always
2. Have you tried to win back money you lost by betting again?
Never Rarely Sometimes Often Always
3. Have you felt anxious, irritable or restless when not gambling?
Never Rarely Sometimes Often Always
4. Have you borrowed money or sold belongings to fund gambling?
Never Rarely Sometimes Often Always
5. Have family or close friends expressed concern about your gambling?
Never Rarely Sometimes Often Always
6. Has gambling interfered with your work, studies or family time?
Never Rarely Sometimes Often Always

This is not a substitute for professional support. If your answers concern you, please use the limit tools in your 99ar account, contact our support team, or reach out to a recognised responsible gambling support organisation in your region. Taking action early is always easier than waiting.

Age Restriction

Strictly Adults Only — 18 and Over

The 99ar platform is restricted to adults aged 18 or older, or the higher minimum age required by the Operator's license jurisdiction — whichever is greater. This is a hard, non-negotiable requirement. Being 18 does not by itself make online gambling lawful in Pakistan; local laws including the Prevention of Gambling Act, 1977 may further restrict participation. You are responsible for understanding the laws in your jurisdiction.

All registered accounts undergo identity and age verification (KYC) before withdrawals are permitted. Any account found to belong to an underage individual will be suspended immediately, all winnings will be forfeited, and deposits will be returned in accordance with applicable law.

Protecting Young People: If you are aware that a minor may be using the 99ar platform — including by accessing a parent or guardian's account — please contact our support team immediately at [email protected] (plain text, not clickable). We treat all such reports as high priority.

Parental Controls

Keeping Gambling Away from Young People

If you share a device with other household members, including children or teenagers, we recommend taking the following precautions:

Lock Your Account
Never share your 99ar login credentials. Use a strong, unique password that household members cannot guess.
Use Parental Control Software
Third-party parental control tools can restrict access to gambling sites on shared devices. These are available for Android, iOS, Windows and other platforms.
Talk Openly About Gambling
An honest conversation about gambling risks is one of the most effective ways to prevent young people from developing unhealthy relationships with it later in life.
Log Out After Every Session
Always log out of your 99ar account when you finish playing, especially on shared or mobile devices.
Help Is Available

Responsible Gambling Support

If you or someone you know may have a problem with gambling, reaching out for help is the right move. Below are categories of support that exist for people concerned about gambling harm. 99ar strongly encourages any player who is struggling to seek professional guidance.

Dedicated Gambling Helplines
Many jurisdictions have dedicated gambling harm helplines staffed by trained counsellors who offer confidential guidance, crisis support and referrals to local treatment programmes. Check what is available in the Operator's licensing jurisdiction and any region-specific resources relevant to your location.
Peer Support Organisations
Organisations such as Gamblers Anonymous operate support networks in numerous countries and territories. These peer-led groups provide a community of people with shared experiences, meeting regularly (in-person and online) to support one another in reducing or stopping gambling.
Mental Health & Counselling
Problem gambling often intersects with anxiety, depression and other mental health concerns. Qualified mental health professionals and licensed counsellors can help address the underlying factors that contribute to harmful gambling, alongside the gambling behaviour itself.
Family Support Services
Problem gambling affects families as well as the individual player. Specialist support services exist for partners, parents and children of people affected by gambling harm, providing practical advice, emotional support and guidance on how to help effectively.
Financial Counselling
Gambling-related debt is a serious issue. Non-profit financial counsellors and debt management services can help individuals develop realistic plans for managing debts incurred through gambling and rebuilding financial stability without judgment.
Online Self-Help Tools
A number of reputable organisations publish free online self-assessment tools, interactive guides and structured self-exclusion registries. These can be accessed privately and at any time, making them a useful starting point for players who are not yet ready to speak to someone directly.

99ar Support Team: Our support team is available 24/7 in English and Urdu. You can contact us at [email protected] (plain text — not a clickable link) to request account limits, cooling-off periods or full self-exclusion. Response times may vary during peak hours, but responsible gambling requests are always treated as high priority.

Play Smart

Principles of Healthy Gambling

Responsible gambling is not about avoiding all risk — it is about making informed, conscious decisions every time you play. These principles are a simple framework for keeping gambling in its rightful place: entertainment.

Only Gamble What You Can Afford to Lose
Treat your gambling budget as entertainment spending — the same as a meal out or a cinema ticket. Once that budget is spent, the session is over. Never dip into money earmarked for rent, food, utilities or family needs.
Accept That Losses Are Normal
Every casino game and sportsbook carries a house edge. Winning is never guaranteed. Expect to lose in any session and accept it as the cost of entertainment. Never chase losses — this is how small losses become large ones.
Set Time Limits Before You Start
Decide how long you plan to play before you begin — not in the middle of a session when emotions can override logic. Use the session timer tool to enforce your limit automatically.
Never Gamble Under Pressure or Impairment
Gambling when stressed, upset, intoxicated or in financial difficulty dramatically increases the risk of making poor decisions and spending beyond your means. Wait until you are in a clear, calm and voluntary mindset.
Take Regular Breaks
Step away from the screen during long sessions. A short break gives you perspective, helps you track how long you have been playing, and resets your decision-making. Use reality check alerts to prompt regular pauses.
Keep Gambling in Balance
Gambling is one form of entertainment among many. Maintain a full, balanced life with other hobbies, social activities and time with family. If gambling is crowding other things out, that is a signal worth paying attention to.
Play Smart. Stay in Control.

Explore 99ar — Responsibly

Now that you know your options, head to the 99ar homepage to explore cricket betting, live casino games, slots and more — with your limits set and your safety tools ready. Play for fun, not from pressure.

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🔞 18+ Only  |  Gambling involves financial risk  |  Local laws may restrict access  |  Not a substitute for professional support